**Job Title: IT MSP Field Technician**

**About the role:**
Join MAXtech Agency as an IT MSP Field Technician, where you will play a crucial role in providing exceptional technology support to our clients. You will be the face of our company in the field, ensuring that our customers receive top-notch service and solutions tailored to their needs.

**What you'll do:**
- Provide on-site technical support for clients' IT infrastructure and systems.
- Troubleshoot and resolve hardware and software issues efficiently.
- Install, configure, and maintain network equipment and systems.
- Collaborate with team members to deliver comprehensive IT solutions.
- Educate clients on best practices for technology use and maintenance.
- Document service requests and resolutions in our ticketing system.
- Stay updated on industry trends and emerging technologies.

**What we're looking for:**
- Strong problem-solving skills and a customer-centric approach.
- Proficiency in diagnosing and resolving IT issues.
- Familiarity with networking concepts and hardware.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage time effectively.
- A passion for technology and continuous learning.

**Why MAXtech:**
- Be part of a dynamic team dedicated to innovation and excellence.
- Work in an inclusive environment that values diverse perspectives.
- Opportunity for professional growth and development.
- Contribute to meaningful projects that make a difference for our clients.

MAXtech Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.